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Managed IT and cybersecurity

Your IT team.

Vermont managed IT services and cybersecurity as a service. Help desk, security, Microsoft 365 and Google Workspace, networks, and backups, all handled by one local team.

What we handle for you

  • Help desk and on-site support

    Same-day response and plain-English help, remote or on-site. Every workstation and server monitored and patched.

  • Microsoft 365 and Google Workspace

    Setup, migration, and management for either platform: accounts, licenses, MFA, email, file sharing, and security settings. SharePoint, OneDrive, Teams, Gmail, Drive, and Meet.

  • Security, monitoring, and training

    Endpoint protection, email security, patching, vulnerability scanning, web filtering, and staff training. 24/7 managed detection and response is available.

  • Backup and disaster recovery

    Your data is backed up. If something happens, we restore your systems and get you back to work.

  • Networks, Wi-Fi, and segmentation

    Firewalls, Wi-Fi, and segmented networks that keep POS, ATM, IoT, camera, guest Wi-Fi, and staff traffic separate (PCI DSS).

  • Governance, risk, and compliance (GRC)

    Our strongest suit. Risk assessments, plain-language policies, WISPs, and compliance programs for CMMC, NIST, FTC Safeguards, IRS 4557, and PCI DSS.

  • Safe AI for your staff

    Stop shadow AI and shadow IT. We move staff onto business AI accounts you own, lock down the settings, set an AI use policy, and help your team use the tools well.

  • Websites and domains

    Domain registration and protection, website hosting, and website monitoring.

  • Device lifecycle and secure destruction

    Every device tracked from purchase and setup through updates and replacement. When it retires, we wipe or destroy its data following NIST SP 800-88 and document it.

  • Internet and phone vendor liaison

    We deal with your internet provider and phone vendor, so you don’t spend your day on hold.

Who we work with

Businesses and towns from Burlington to St. Albans and across Vermont. Different organizations, different rules, the same standard of care.

Vermont towns and cities

  • Managed IT and security for the town office, clerk, highway garage, library, and every other building.
  • Plain-language policies your selectboard can review, adopt, and vote on, starting with free templates for guest Wi-Fi, AI use, acceptable use, and incident response.
  • Public Wi-Fi kept apart from town systems, and protection for tax, land, and town records.
  • Tested backups and a written incident response plan, so a ransomware attack doesn’t stop town business.

Tax, accounting, and bookkeeping firms

  • Written information security plans (WISPs) that meet IRS Publication 4557 and FTC Safeguards Rule requirements.
  • MFA on every account, encrypted email, and secure file sharing for client documents.
  • Tested backups and monitored devices protecting client financial data.
  • Staff training on the phishing and payment scams that target your industry.

Retail and convenience stores

  • Networks and Wi-Fi for one store or many, managed by one team.
  • Segmented networks that keep POS, ATM, IoT, cameras, and Wi-Fi separate (PCI DSS).
  • Monitoring that catches network problems before they stop sales.
  • Fast help when a register, printer, or network goes down.

Hotels, inns, and campgrounds

  • Guest Wi-Fi that covers rooms, buildings, and grounds, with web filtering.
  • Guest traffic kept apart from front desk, reservation, and payment systems.
  • Monitoring so problems are caught before guests notice.
  • Protection for guest data and card payments.

Offices and service companies

  • Help desk and on-site support for every employee and location.
  • Microsoft 365 or Google Workspace, set up and secured.
  • Secured laptops and phones for staff in the office and in the field.
  • Backups, security monitoring, and plain-English policies.

Defense suppliers

  • CMMC Level 1 and Level 2 readiness aligned to NIST SP 800-171.
  • System Security Plan (SSP), Plan of Action and Milestones (POA&M), policies, and procedures.
  • Technical controls implemented on your systems, and evidence organized for your assessor.
  • Ongoing monitoring that keeps your controls in place after the assessment.

See CMMC readiness

Cybersecurity as a service

You get a full security program, including monitoring, patching, training, backups, and policies, for a simple monthly rate instead of building it in-house.

Pricing is based on your count of devices and users, and it covers all of your locations. Security awareness training is included for every user we manage.

Always included

  • Plain English, always

    No jargon. Help your whole staff can follow.

  • Local and on-site

    A Vermont team that comes to you.

  • Predictable costs

    Simple monthly rates you can plan around.

  • Every building

    Main office, shop, store, garage, library, and more.

Questions?

Call or text 802-393-4478, or email info@vtcyber.com.